These Terms and Conditions govern your membership with RevoPT, your attendance at any RevoPT session, and your use of our website. Please read them carefully. By becoming a member, booking or attending a session, or using our website, you agree to these Terms.

Version 2026.11. Last updated: November 2026

About these Terms

In these Terms, “RevoPT”, “we”, “us” and “our” mean Revolution Personal Training Pty Ltd (ABN 54 107 989 893) as trustee for the Revolution Personal Training Trust, trading as RevoPT. “You” and “Member” mean any person who holds a membership, pack or single visit pass, who attends a session (including through a third-party platform such as ClassPass), or who uses our website.

Your agreement with RevoPT is made up of:

  • these Terms, including the Studio Rules and Code of Conduct;
  • the RevoPT Risk Warning, Waiver and Health Declaration set out in Schedule 1 (the “Waiver”);
  • your membership or purchase details shown at sign-up (your membership type, price, billing cycle and any minimum term); and
  • your direct debit or card authority.

These Terms should be read together with our Privacy Policy and with the Mindbody terms of service, which apply to your use of our booking platform.

You must accept these Terms and the Waiver, and complete our pre-exercise screening, before your first class or appointment.

Your membership starts on the date you nominate to activate it or on your first visit, whichever happens first.

Membership

Minimum age

Membership and attendance are limited to people who are at least 18 years of age.

Membership types

  • Introductory offer: a trial period for first-time clients, giving limited-time access to our services. Unless you tell us otherwise before it ends, an introductory offer rolls into the lowest-priced ongoing membership for that service category. We will remind you before this happens, and you can choose a different membership or choose not to continue.
  • Pay-as-you-go membership (auto-renew): class access, or a set number of personal training or semi-private sessions plus class access, with no fixed term.
  • 12-month minimum-term membership (auto-renew): a discounted membership with a minimum term of 12 months, as shown at sign-up.
  • Class or session pack: access to a set number of classes or appointments, to be used by the expiry date. Packs expire 12 months from purchase.

Ongoing memberships are paid by weekly or fortnightly direct debit from your nominated bank account or card, as shown at sign-up.

Your membership continues, and we will continue to debit your account, until you cancel in line with these Terms, regardless of how often you attend. A minimum-term membership rolls into a pay-as-you-go membership at the end of the term unless you give notice to cancel.

RevoPT is an AUSactive registered business and uses all reasonable measures to comply with the AUSactive National Code of Practice.

Your responsibilities

You must keep your contact and billing details current and tell us about any change. You are responsible for using our facilities and equipment correctly. If you are unsure how to use any equipment, ask a coach first.

Membership payments

You agree to pay all membership fees for each billing period in advance. Your obligation to pay does not depend on how often you attend.

Payments are processed through Mindbody, our booking and member-management platform, and its payment partner Stripe. You consent to us providing your personal information to our payment providers for this purpose. We may change payment provider, in which case your payment authority may be assigned to the new provider.

You must make sure that:

  • your account or card can accept direct debits;
  • there are sufficient funds available on each payment day; and
  • you tell us at least 14 days before your next debit if your account or card details are changing.

When a debit falls on a weekend or public holiday it may be processed on the next business day.

If you do not pay your fees by the due date, we may suspend your access until all outstanding amounts are paid and your details are updated, and we may re-attempt the debit. We will make reasonable efforts to tell you about a failed payment by phone, email or SMS. If an amount remains unpaid for more than 14 days after we have told you about it, we may refer the debt to a collections agency, and you may be liable for the reasonable costs of recovery.

If you have a question about a payment, please raise it within 14 days of the debit and we will respond within 5 business days. This does not limit your rights under the Australian Consumer Law or with your financial institution.

Upfront memberships and packs. If you pay upfront, payment is due on the day you sign up. We may ask you to keep card details on file so we can process any additional purchases or fees (such as a late-cancellation fee) that you incur under these Terms.

Failed payment fee

An unsuccessful direct debit incurs a $15 fee, which reflects our reasonable costs of handling the failed payment. You are also responsible for any fees your financial institution charges you.

Fee increases

We may increase your fees after any minimum term has ended. We will give you at least 28 days’ written notice (which may be by email) to the address you last gave us. If you do not wish to continue at the new price, you may cancel in line with these Terms before the increase takes effect.

Member referrals

Refer a friend to RevoPT and you will both receive 2 weeks of free membership time, on these conditions:

  • the referred friend must join RevoPT by purchasing a membership, and must not be a current member or have been a member in the last 3 months;
  • the referring member must be a current member;
  • free time starts after the referred member has been with RevoPT for at least 28 days;
  • free time does not count towards a minimum term (your term is extended by the free time instead); and
  • a referring member may receive a maximum of 10 weeks of free membership time per calendar year.

Casual visitors and third-party bookings

Guests, casual visitors and people who book through a third-party platform such as ClassPass must accept the Waiver and complete our pre-exercise screening form before their first session, and must tell us of any change to their health at each later visit. Casual visits are charged at the casual rate unless covered by a pass or third-party booking. The cancellation rules of the third-party platform apply to bookings made through it.

Cancelling your membership

Pay-as-you-go memberships. You may cancel at any time after your first month of membership by giving 14 days’ written notice.

Minimum-term memberships. You may give notice to cancel from 14 days before the end of your minimum term. If you do not, your membership rolls into a pay-as-you-go membership. If you cancel during the minimum term, you agree to pay the lesser of the balance of the membership fees for the remainder of the minimum term and a $500 early cancellation fee.

Fees remain payable during the notice period, and you cannot suspend your membership during the notice period. Any arrears must be cleared when your membership ends.

All cancellation requests must be submitted through our members’ page: https://www.revolutionpersonaltraining.com.au/members/

Medical reasons and hardship. If you need to cancel because of permanent illness or physical incapacity, you may cancel immediately on written notice with a medical certificate, and no early cancellation fee applies. No early cancellation fee applies if you become bankrupt and give us supporting documents. If you are experiencing financial hardship, please talk to us.

Termination by RevoPT. We may restrict, suspend or terminate your membership on notice if you seriously or repeatedly breach these Terms or the Studio Rules, if your conduct creates a health or safety risk, if fees remain unpaid after we have given you a reasonable opportunity to pay, or if we reasonably suspect illegal activity on our premises. If we terminate for your breach, no early cancellation fee is payable, but amounts already owing remain due. We will refund any fees you have paid in advance for the period after termination.

If we change these Terms or breach them. If we change these Terms in a way that is detrimental to you, you may cancel without an early cancellation fee by giving notice within 28 days of being told about the change. Changes to timetables, coaches and opening hours are not changes to these Terms for this purpose. You may also cancel if we breach our obligations and do not fix the breach within a reasonable time after you tell us in writing.

Cooling-off and refunds

All new memberships have a 7-day cooling-off period, starting on the day you complete your first session. It does not apply to renewals, transfers or introductory offers. To cancel within the cooling-off period, give us written notice. We will refund your fees less a pro-rata charge for any sessions you have used and any reasonable costs we have actually incurred.

Otherwise, and subject to your rights under the Australian Consumer Law, membership, pack and package fees are not refundable simply because you change your mind or do not use them.

Bookings, attendance and session cancellations

Classes and appointments have limited places and must be booked in advance through our app or online. Classes can be booked up to 14 days ahead, and bookings close 15 minutes before the class starts.

Notice required. We require at least 24 hours’ notice to cancel an appointment and at least 12 hours’ notice to cancel a class. If you cancel with less notice, or do not attend, a late-cancellation fee applies:

  • for appointments: the cost of the appointment (or the session is forfeited from your membership or pack);
  • for classes: the casual class fee, including for unlimited memberships (or the class is forfeited from your pack or pass).

Late-cancellation fees are charged with your next direct debit, or to your card on file if you have paid upfront, and we will tell you at least 7 days before the fee is charged. We will waive the fee where the cancellation was due to a genuine emergency or circumstances beyond your control.

Attendance. Please arrive at least 5 minutes before the start of a class or appointment. If you are not present, your place in a class may be given to a waitlisted member and you may be recorded as a no-show. First-time clients should arrive 10 to 15 minutes early. Late arrivals cannot join classes once the warm-up has started, for safety reasons. For appointments, lateness reduces the remaining session time, and if you are more than 15 minutes late you may need to reschedule, which may incur a late-cancellation fee.

Waitlist. If a class is full you can join the waitlist, and you will be notified by text, email or push notification if a place opens.

You can contact us to cancel a booking by phone (1300 362 311), text (0488 849 367) or email (hq@revopt.com.au).

Suspensions, variations and transfers

Suspension. You may suspend your membership by giving 14 days’ notice with a start date and an end date. Suspensions cannot be backdated. A suspension must be at least 7 days. We may charge a suspension fee of up to $5 per week. We are currently waiving this fee, and we will give you at least 28 days’ written notice before we start charging it. Suspension periods do not count towards a minimum term. You cannot give notice to cancel while your membership is suspended. Suspension requests are submitted through our members’ page: https://www.revolutionpersonaltraining.com.au/members/

Medical suspension. If you are temporarily unable to train for medical reasons and give us a medical certificate, you may suspend immediately for the period stated in the certificate, up to 52 weeks.

Variations. Pay-as-you-go memberships can be changed at any time with 14 days’ notice. Minimum-term memberships can be upgraded at any time with 14 days’ notice. A downgrade of a minimum-term membership is treated as a cancellation and the start of a new membership.

Transfers. You may transfer a minimum-term membership to another person who is not a current member (and has not been a member in the last 3 months), on payment of a $150 administration fee and once that person has completed our sign-up process. Corporate, discounted, foundation and family-or-friends memberships cannot be transferred.

Changes to services, hours and these Terms

We may need to change our services, classes, coaches, opening hours or timetable, sometimes at short notice. We will do our best to tell you in a timely way through our app, website, studio notices or email. If we close or partly close in a way that substantially reduces our service to you, we will reduce your fees on a pro-rata basis or offer a free suspension.

We may update these Terms and the Studio Rules. We will tell you about any material change by email, in our app or on our website before it takes effect. The current Terms are always available at https://www.revolutionpersonaltraining.com.au/terms-conditions/.

Temporary closures

If we are required to close temporarily (for example to comply with a government direction), we will email members as soon as we can and offer you the choice to continue your membership with online training, move to an online-only membership, or suspend your membership at no cost until we reopen. Any minimum term is extended by the closure period, and prepaid memberships are extended by the closure period.

Public holidays

We are closed on public holidays, and membership fees are not reduced for these closures. We may choose to open on some public holidays.

Health and safety

You must complete our pre-exercise screening truthfully before your first session. Our screening is based on the Adult Pre-Exercise Screening System (APSS) developed by Exercise and Sports Science Australia, AUSactive and Sports Medicine Australia. You must tell us if your health changes so that we can adjust your training.

Our coaches are not doctors and cannot assess whether you are medically fit to exercise. If you have any doubt, speak to your doctor or an appropriate allied health professional before starting. We may ask you for written medical clearance before you start or continue training. Advice from a RevoPT coach is general exercise advice and is not medical diagnosis or treatment.

Do not attend while you have a contagious illness, or with open cuts or infections that present a risk to others. If you are recovering from injury or illness, tell your coach before the session so they can adjust it. If you are injured or become unwell at the studio, we may give first aid and arrange medical or ambulance assistance, at your cost.

Pregnancy. If you are pregnant or have recently given birth, you must tell us, and you must give us written clearance from your doctor or midwife before you continue to train.

Hygiene. Wipe down equipment after use, bring a towel and water bottle, and follow any reasonable health and safety direction from our team.

Exercise physiology. Exercise physiology services are clinical health services provided by accredited exercise physiologists. They are provided under a separate client consent and are booked and recorded in our clinical system (Halaxy).

Studio Rules and Code of Conduct

To keep our studio safe and welcoming, you agree that you will:

  • treat coaches and other members with respect, and not behave in a way that is abusive, threatening or harassing;
  • not attend affected by alcohol, drugs or any medication that makes exercise unsafe;
  • wear suitable training clothes and clean, enclosed shoes;
  • follow all equipment and safety instructions and any reasonable direction from our team;
  • put equipment away after use;
  • not coach or instruct other members, solicit business from members, or operate a competing business on our premises;
  • not film or photograph other people on our premises without their permission;
  • not smoke or vape on our premises; and
  • not do anything illegal on our premises.

You are responsible for loss or damage to our facilities or equipment that you cause through a wilful or negligent act.

If you break the Studio Rules we will respond in a way that is fair and proportionate: a warning for less serious matters, and suspension or cancellation of your membership for serious or repeated breaches. We may refuse entry to, or immediately cancel the membership of, anyone whose behaviour is dangerous or seriously inappropriate, such as threatening or harassing others, deliberately damaging equipment, or using illegal or performance-enhancing drugs on our premises.

Property

Please do not bring valuables into the studio. You are responsible for your own belongings. We are not responsible for lost, stolen or damaged property unless we caused the loss through our negligence. Unclaimed lost property is donated to charity at the end of each month.

Outdoor and off-site training

Where training takes place outdoors or off-site, we will take reasonable care for your safety. Outdoor environments carry additional risks (such as uneven surfaces, traffic and weather), which are covered by the Waiver.

CCTV

CCTV operates in the studio for safety and security. Footage is handled in line with our Privacy Policy.

Photos and video

We will only use photos or video that identify you in our marketing (including on social media) with your consent, which we will ask for separately. You are not entitled to payment for that use. You may withdraw your consent at any time by emailing hq@revopt.com.au, and we will stop using your image in new material and take reasonable steps to remove it from channels we control.

Other providers

Some services at our studio (such as massage or nutrition services) may be provided by independent providers. Where a service is provided by an independent provider, that provider is responsible for it, and we will help you to resolve any issue with them. This does not affect any rights you have against RevoPT under the Australian Consumer Law.

Your consumer rights and our liability

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies any right or remedy that cannot lawfully be excluded, restricted or modified.

Our liability for death or personal injury arising from the supply of recreational services is excluded to the extent set out in the Waiver in Schedule 1, which includes the warning required under section 22 of the Australian Consumer Law and Fair Trading Act 2012 (Vic). That exclusion does not apply to gross negligence or reckless conduct.

For other loss, and where the law allows our liability for a failure to comply with a consumer guarantee to be limited, our liability is limited to supplying the services again or paying the cost of having them supplied again.

Exercise involves obvious and inherent risks. Nothing in these Terms limits any defence available to us under the Wrongs Act 1958 (Vic) or any other law.

Neither party is liable to the other for loss to the extent that the other party caused or contributed to it.

Communications

Please contact us through our official channels (below) for membership and booking queries.

You agree that we may send you service messages (such as booking confirmations, reminders, payment notices and updates to these Terms) by email, SMS, phone or app notification. We will only send you marketing messages where you have consented or the law otherwise allows, and you can unsubscribe at any time. Some of our messages and replies are prepared or sent with the help of automated and AI tools, overseen by our team.

Privacy

We handle personal information, including health information, in line with the Privacy Act 1988 (Cth), the Health Records Act 2001 (Vic) and our Privacy Policy at https://www.revolutionpersonaltraining.com.au/privacy-policy/. We do not sell your information.

Website terms

By using our website you agree to these website terms. The materials on our website are protected by copyright and trade mark law.

  • Information only. Website content is general information, not medical or professional advice. We take care to keep it accurate and current but, to the extent permitted by law, we do not guarantee that it is complete or free of errors.
  • Liability. To the extent permitted by law, and subject to your rights under the Australian Consumer Law, we are not liable for loss arising from your use of, or inability to use, our website.
  • Links. We are not responsible for the content of external sites linked from our website, and a link is not an endorsement.
  • Changes. We may change our website and these website terms at any time. The current version applies each time you use the site.

General

All fees include GST and all amounts are in Australian dollars. These Terms are governed by the laws of Victoria, Australia, and the courts of Victoria have non-exclusive jurisdiction. If any part of these Terms is invalid or unenforceable, it is read down or removed and the rest continues to apply. We may transfer our rights and obligations under these Terms to a purchaser of our business, provided your rights are not adversely affected.

Questions and complaints

If you have a question or a complaint, please contact us and we will work with you to resolve it:

  • Email: hq@revopt.com.au
  • Phone: 1300 362 311
  • Text: 0488 849 367
  • Post: 17A Market St, South Melbourne VIC 3205

If we cannot resolve your complaint, you can contact Consumer Affairs Victoria.

Schedule 1: RevoPT Risk Warning, Waiver and Health Declaration

This document is between you and Revolution Personal Training Pty Ltd (ABN 54 107 989 893) as trustee for the Revolution Personal Training Trust, trading as RevoPT, of 17A Market St, South Melbourne VIC 3205 (“RevoPT”, “we”, “us”). RevoPT is the supplier named on this form.

It applies every time you train with us or use our studio: personal training, semi-private training, group classes, open gym, the Recovery Lounge, outdoor and off-site sessions, online programs and events. It applies however you book, including directly, through our app, or through a third party such as ClassPass.

Please read it carefully. It changes your legal rights.

1. Statutory warning

WARNING UNDER THE AUSTRALIAN CONSUMER LAW AND FAIR TRADING ACT 2012

If you sign this form, you will be agreeing that your rights to sue the supplier under the Australian Consumer Law and Fair Trading Act 2012 are excluded, restricted or modified in the way set out in this form, if you are killed or injured because the services provided were not in accordance with the statutory guarantees outlined below.

Under the Australian Consumer Law (Victoria), several statutory guarantees apply to the supply of certain goods and services. These guarantees mean that the supplier named on this form is required to ensure that the recreational services it supplies to you-

  • are rendered with due care and skill; and
  • are reasonably fit for any purpose which you, either expressly or by implication, make known to the supplier; and
  • might reasonably be expected to achieve any result you have made known to the supplier.

Under section 22 of the Australian Consumer Law and Fair Trading Act 2012, the exclusion of these statutory guarantees is brought to your attention by this form.

NOTE: The change to your rights, as set out in this form, does not apply if your death or injury is due to gross negligence on the supplier’s part. Gross negligence, in relation to an act or omission, means doing the act or omitting to do an act with reckless disregard, with or without consciousness, for the consequences of the act or omission. See regulation 5 of the Australian Consumer Law and Fair Trading Regulations 2022 and section 22(3)(b) of the Australian Consumer Law and Fair Trading Act 2012.

2. The risks of training

Strength and conditioning training is physically demanding. Even when sessions are well coached and equipment is well maintained, some risks cannot be removed. You understand and accept that these risks include:

  • muscle, tendon, ligament and joint injuries, including strains, sprains and back or neck injury;
  • fractures, dislocations, cuts and bruising, including from falls, dropped or moving weights, equipment, or contact with other people;
  • aggravation of an existing injury, illness or condition, whether or not you knew about it;
  • overexertion, dehydration, fainting, heat illness and rhabdomyolysis;
  • heart attack, stroke and other serious medical events; and
  • in rare cases, permanent disability or death.

Recovery services (such as heat, cold and compression therapies) and outdoor or off-site training carry their own risks, including burns, cold injury, uneven surfaces, traffic and weather. You choose to take part knowing these risks.

3. Exclusion of liability for death or personal injury

To the full extent permitted by section 22 of the Australian Consumer Law and Fair Trading Act 2012 (Vic) and section 139A of the Competition and Consumer Act 2010 (Cth), RevoPT excludes all liability for your death or personal injury arising from any failure by us to comply with the consumer guarantees that our recreational services will be rendered with due care and skill, will be reasonably fit for any purpose you have made known to us, and might reasonably be expected to achieve any result you have made known to us.

“Personal injury” includes physical or mental injury, the aggravation, acceleration or recurrence of an injury, and the contraction, aggravation or acceleration of a disease.

This exclusion does not apply where your death or injury is caused by our gross negligence or reckless conduct.

4. Release

To the extent permitted by law, you release RevoPT and its directors, employees, contractors and coaches from all claims for death, personal injury, or loss of or damage to property arising from your participation in our services or your presence at our studio, except to the extent the loss is caused by our gross negligence or reckless conduct, or (for loss of or damage to property) by our negligence or breach of our agreement with you.

5. What this document does not do

Nothing in this document excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted or modified. Where our liability for a failure to comply with a consumer guarantee can be limited but not excluded, it is limited to supplying the services again or paying the cost of having them supplied again.

6. Your health declaration

You declare that:

  • you have answered our pre-exercise screening questions honestly and completely;
  • if you answered “yes” to any screening question, or you have an injury, illness or medical condition, are pregnant or have recently given birth, you have obtained (or will obtain before you train) guidance from your doctor or an appropriate allied health professional, and you will give us written clearance if we ask for it;
  • you will tell your coach before each session about any change to your health, any new injury, pain or medication, and anything else that could affect your ability to train safely;
  • you understand that our coaches are not doctors, and that their advice is general exercise advice, not medical diagnosis or treatment (exercise physiology services are clinical services provided under a separate consent); and
  • you will not train while affected by alcohol, drugs or any medication that makes exercise unsafe, or while you have a contagious illness.

7. Training safely

You agree to:

  • follow the instructions of our coaches and all equipment and safety directions;
  • ask a coach before using any equipment or performing any exercise you are unsure about;
  • train within your own ability and choose loads you can control; and
  • stop immediately and tell a coach if you feel pain, faintness, dizziness, chest discomfort, unusual shortness of breath, or anything that does not feel right.

We may modify or stop your session, or ask for medical clearance before you continue, if we reasonably believe it is unsafe for you to train.

8. First aid and emergencies

If you are injured or become unwell, you consent to RevoPT giving first aid and arranging medical or ambulance assistance for you. You are responsible for the cost of any ambulance or medical treatment.

9. Your belongings

Please do not bring valuables to the studio. You are responsible for your own belongings. We are not responsible for lost, stolen or damaged property unless we caused the loss through our negligence.

10. Your information

You consent to RevoPT collecting, holding and using the health information you give us so that we can screen you before exercise, design and adjust your training, and respond to an emergency. We handle your information as set out in our Privacy Policy at https://www.revolutionpersonaltraining.com.au/privacy-policy/. CCTV operates in the studio for safety and security.

11. General

  • This document forms part of the RevoPT Terms and Conditions at https://www.revolutionpersonaltraining.com.au/terms-conditions/. If there is any inconsistency about liability for death or personal injury, this document prevails.
  • It applies from the date you accept it and continues to apply to every session and visit until it is replaced by a newer version that you accept.
  • You must be 18 or older to accept this document and to train at RevoPT.
  • It is governed by the laws of Victoria, Australia.
  • If any part of it is invalid or unenforceable, that part is read down or removed and the rest continues to apply.

12. Your acceptance

By signing, ticking the acceptance box or otherwise accepting this document electronically, you confirm that:

  • you have read and understood this document, including the statutory warning in section 1;
  • you have had the opportunity to ask questions and to get your own advice;
  • you are 18 or older; and
  • you accept this document freely and agree to be bound by it.