These Terms & Conditions govern your membership with RevoPT and your use of our website. Please read them carefully. By becoming a member, attending a session, or using our website, you agree to these Terms.
Last updated: June 2026
About these Terms
In these Terms, “RevoPT”, “we”, “us” and “our” mean Revolution Personal Training (ABN 54 107 989 893) as trustee for the Revolution Personal Training Trust, trading as RevoPT, and any related names under which we trade. “You” and “Member” mean any person who holds a membership or single visit/session pass, or who uses our website.
These Membership Terms should be read together with:
- the Mindbody terms of service, which apply to your use of our booking platform; and
- the website terms set out at the end of this document.
These Terms, together with the RevoPT Studio Rules and your Direct Debit Request, form a legally binding agreement between you and RevoPT. You agree to sign or digitally accept these Terms before your first class or appointment, and you confirm that you have read and understood them and have not relied on any representation (including any medical representation) made before entering into this agreement.
Your membership commences on the date you nominate to activate it, or on your first visit, whichever occurs first.
Membership
Minimum age
Membership and attendance is limited to persons who are at least 18 years of age.
Membership types
- Introductory Offer — a trial period for first-time users only, giving limited-time access to our services and classes (in person or online).
- Pay As You Go Membership (auto-renew) — unlimited class access, or a set number of personal-training sessions plus class access each week.
- 12-Month Minimum-Term Membership (auto-renew) — unlimited class access, locked in for a minimum term of 12 months as specified in your signed Membership Agreement.
- Class/Session Pack — (e.g. a 10-Class Pass) access to a set number of classes or appointments, to be used by the expiry date. All packs expire 12 months from purchase.
All pay-as-you-go and contracted payments are made by fortnightly direct debit from your nominated bank account or card.
Your membership will automatically renew at the end of its term unless you give us at least 14 days’ notice of your intention to cancel. We will continue to debit your account until notice is provided, regardless of how often you attend.
By becoming a member you confirm that you have read and understood these Terms, and you acknowledge that participating in physical exercise has inherent risks, and that undertaking such activity may result in personal injury, illness or death. RevoPT uses all reasonable measures to comply with the Fitness Industry Code of Practice.
Your responsibilities
You must keep your contact and billing details current at all times and notify us of any change. You are responsible for using our facilities and equipment correctly — if you are unsure how to use any equipment, please ask our staff before using it.
Membership payments
You are entering into a rolling direct-debit agreement with RevoPT and agree to pay all membership fees for the relevant period in advance. Your obligation to pay does not depend on how often you attend.
Payments are processed directly through Mindbody, our booking and member-management platform. You consent to RevoPT providing your personal information to Mindbody for this purpose, and you acknowledge that we may change payment provider, in which case the Direct Debit Request may be assigned to the new provider.
You must ensure that:
- your account can accept direct debits;
- there are sufficient funds available on each payment day;
- you tell us at least 14 days before your next debit if you are changing, transferring or closing your account, or if your card details change.
If you do not pay your fees by the due date, we may suspend your access until all outstanding amounts are paid and your details are updated. We will continue to debit your nominated account until the total owing is received. If amounts remain unpaid after 14 days, the debt may be referred to a third-party collections agency, which may incur further fees. We will make reasonable efforts to advise you of any failed payment beforehand by phone, email, SMS or in writing.
Any payment query must be raised within 14 days of the amount being debited; we will respond within 5 working days.
Upfront memberships and packs. If you pay upfront, payment is due on the day you sign up. Members who pay upfront must still keep bank or card details on file so we can process any additional purchases or charges (such as a late-cancellation fee).
Penalty fees
It is your responsibility to ensure there are sufficient funds in your account. Any unsuccessful direct debit will incur a $15 fee payable to RevoPT. You are responsible for any fees your financial institution charges for an unsuccessful debit.
Fee increases
We may increase your fees after your initial membership period has ended. We will make a reasonable effort to tell you at least 28 days beforehand in writing (which may be by email) to the address you last gave us. Where we have done so, you authorise us to adjust your direct debits accordingly.
Member referrals
Refer a friend to RevoPT and you’ll both receive 2 weeks of free membership time, subject to the following:
- Free membership time applies to both the referring member and the referred member.
- The offer is conditional on the referred member joining RevoPT by purchasing a membership package.
- Free membership time does not form part of, or count towards, your minimum-term agreement; your term will be extended by the free time instead.
- Free membership time commences after the referred member has been with RevoPT for at least 28 days.
Eligibility: the referring member must be a current member; the referred member must not be a current member (or a member within the last 3 months); both must complete and sign the referral form via the offer link we send. The referring member may receive a maximum of 10 weeks of free membership time per calendar year.
Guests and casual attendees are charged a Casual Visit Fee and must complete the Guest Register and AUSactive pre-exercise questionnaire (PARQ) on each visit.
Cancellations
You may cancel your membership at any time with 14 days’ written notice after the first month, unless you are on a fixed-term membership. You cannot suspend or hold your membership during the notice period, and all arrears must be cleared before we can close your account.
For a fixed-term membership, you may give notice to cancel 14 days before the term expires; otherwise it rolls over into a pay-as-you-go membership. If you cancel during the fixed term, you agree to pay the balance of the membership fees that would have been due during the minimum term, or a $500 cancellation fee — whichever is the lesser.
All cancellation requests must be submitted via our members’ portal: https://www.revolutionpersonaltraining.com.au/members/
Early termination for medical reasons. If you need to cancel because of permanent sickness or physical incapacity, you may terminate immediately on written notice together with a medical certificate evidencing it. If you are bankrupt and provide supporting documents, we will not charge an exit fee.
Termination by RevoPT. We may restrict, suspend or terminate your membership on notice if you breach these Terms or the Studio Rules, if there are health-and-safety concerns arising from your conduct, if you fail to pay fees owing, or if we reasonably suspect illegal activity on our premises. If we terminate for a breach by you, no cancellation fee is payable, but any amounts outstanding remain immediately due. We may refuse future membership to anyone whose membership has been cancelled.
If our changes affect you. We may change these Terms or the Studio Rules. If a change adversely affects you, you may terminate this agreement (changes to timetables, facilities and opening hours do not count for this purpose). You may also cancel if we breach our obligations and do not fix the breach within a reasonable time after you tell us in writing.
Bookings, attendance and cancellation of sessions
Classes and appointments have limited spaces and must be pre-booked online. Classes can be booked up to 14 days ahead and bookings close 15 minutes before the class starts.
Notice required: a minimum of 24 hours’ notice for appointment cancellations and 12 hours’ notice for class cancellations. If you cancel with less than the required notice, or fail to attend (a “no-show”), a cancellation fee applies:
- for appointments — the full appointment cost;
- for classes — the full casual class fee (this applies even to unlimited-access memberships).
If you booked using a single-class pass or a class from a pack, the cost of that class is forfeited. Cancellation fees are billed via direct debit at the next fortnightly cycle (or added to your account if you have paid upfront), with at least 7 days’ notice before the fee is charged. Where a cancellation is genuinely due to an emergency or circumstances beyond your control, the fee may be waived at our discretion.
Attendance. You must be present at least 5 minutes before the start of a class or appointment, or your spot may be released to a waitlisted client and you will be marked as a no-show. First-time clients should arrive 10–15 minutes early. Late arrivals cannot be accepted for classes. For appointments, lateness reduces the remaining session time; if you are more than 15 minutes late, you may need to reschedule, which may incur a cancellation fee.
Waitlist. If a class is full you can join the waitlist and will be notified by text, email or push notification if a spot opens. If you are booked but not present 5 minutes before the start, your place may be given to someone on the waitlist.
You can contact us to cancel by phone (1300 362 311), text (0488 849 367) or email (hq@revopt.com.au).
Suspensions, variations and transfers
Suspension. You may request a membership suspension with 14 days’ notice, with a start and end date (suspensions cannot be backdated). Suspensions must be at least 7 days and no more than 12 weeks, and are charged at $5 per week. Approved suspensions do not count towards your minimum term or fees. You cannot cancel your membership during a suspension. In exceptional medical, travel or hardship circumstances, an extended suspension may be granted on provision of supporting documents, at no charge. Suspension requests are submitted via the members’ portal.
Medical incapacity. If you become temporarily unable to use your membership for medical reasons and provide a medical certificate, you may suspend for a minimum of 1 week and up to 52 weeks (but no longer than the period stated in the certificate). Your membership recommences on the date you specify.
Variations. Pay-as-you-go memberships can be varied at any time with 14 days’ notice. Fixed-term memberships can be upgraded at any time with 14 days’ notice. A fixed-term downgrade is treated as a cancellation and the set-up of a new membership, and requires a new membership agreement.
Transfers. You may transfer your membership to a third party (sourced by you) within the minimum term, provided a $150 administration fee is paid and the transferee enters into a new membership agreement. The transferee must not be a current member, or have been a member in the last 3 months. Corporate, discounted, foundation, and family-or-friends memberships cannot be transferred. Transfers are not available once the minimum term is complete, and not to anyone previously banned or who has failed to pay fees.
Refunds and cooling-off
To the extent permitted by law, membership, pack and package fees are non-refundable, including where you do not use them.
Cooling-off. All new memberships have a 7-day cooling-off period, starting from the day you complete your first session. It does not apply to renewals, transfers or introductory offers. To cancel within the cooling-off period, give us written notice; we will refund your fees less any reasonable costs we have actually incurred and a pro-rata charge for any sessions used.
Changes to services, hours and these Terms
Occasionally we may need to change our services, classes, staff, opening hours or timetable, sometimes at short notice. We will do our best to notify you in a timely way through our website, studio notices or email. If we close or partly close for refurbishment in a way that substantially reduces our service to you, we will reduce your fees on a pro-rata basis.
We may add to, change or remove these Terms and the Studio Rules. Any change will be notified via our website, studio notices or email to your last known address. The most up-to-date Terms always apply and are available at https://www.revolutionpersonaltraining.com.au/terms-conditions/.
If any part of these Terms is found to be invalid or unenforceable, it will be read down or severed so the rest remains in full effect.
Temporary closures
If we are required to close temporarily to comply with government restrictions or directions, we will email all members as soon as we can, so please keep your email address current. In that situation we will offer you the choice to: continue your membership and train online; downgrade to an online-only membership; or suspend your membership until we reopen. If you have paid in full, your membership can be moved to an online offering or extended by the period we were closed. If you are on a contract, your end date will extend by the closure period (for example, if you had 4 fortnightly payments remaining, you will still have 4 remaining when we reopen).
Public holidays
We are closed on public holidays and do not reduce membership fees for these closures. We may choose to open on a case-by-case basis.
Health and safety
You must complete our pre-exercise questionnaire (PARQ) truthfully, and you must tell us if your health or fitness changes so we can modify your training appropriately. You represent that, to the best of your knowledge, you are not aware of any condition that may be aggravated by, or that should prevent you from, participating, and that you are sufficiently fit to participate without risk to your health. It is your responsibility to seek your own medical advice about your participation.
Our staff and contractors are not medically qualified to assess whether you are fit to exercise. If you have any doubt, we strongly recommend you consult a qualified health practitioner before starting any exercise program. Any advice from a RevoPT trainer is general in nature and is not a medical diagnosis or treatment.
You must not use our facilities while suffering from any infectious or contagious illness, or with open cuts, sores or infections that present a risk to others. If you are recovering from injury or illness, you confirm you have medical clearance to train and you must tell the instructor before the session so any necessary adjustments can be made. If you are injured or become ill while training, you consent to RevoPT administering first aid or arranging medical treatment unless you have told us in writing that you do not wish to receive it.
Illness and hygiene. For the health of all members, please do not attend if you are unwell or potentially contagious. Wipe down equipment after use, bring a towel and water bottle to each session, and follow any reasonable health-and-safety direction from our staff.
Pregnancy. Pregnant clients must provide written clearance from their doctor before attending, and must complete a Pregnancy Authorisation to Exercise form and a Pregnancy Acknowledgement form before continuing to use the facilities.
Studio Rules and Code of Conduct
By becoming a member you agree to comply with the RevoPT Studio Rules and Code of Conduct, as amended from time to time. To keep our studio safe and welcoming, you agree that:
- you will not engage in conduct that is abusive, threatening, harmful or otherwise not in the interests of staff or other members;
- you will not attend under the influence of drugs, alcohol or any medication that warns against strenuous exercise;
- you will dress appropriately, including clean enclosed sports shoes, with no offensive prints;
- you will not engage in any illegal activity on our premises;
- you will not solicit business from members or operate in competition with RevoPT on our premises; and
- you will not smoke on our premises.
You are responsible for any loss or damage to our facilities or equipment caused by your wilful, wrongful or negligent act, or your breach of these Terms. You must comply with all equipment and safety instructions and any direction from our staff. You must not use a camera on our premises without written permission.
If you break the Studio Rules we will respond in a way we consider fair and appropriate — for less serious matters, a warning; for serious or repeated breaches, suspension or cancellation of your membership. We can refuse entry to anyone who acts unreasonably or breaches these Terms, and we may cancel a membership immediately for risky or seriously inappropriate behaviour such as threatening or harassing others, damaging equipment, using illegal or performance-enhancing drugs, or instructing other members without our authorisation.
Property
Please do not bring valuables into the studio. We are not responsible for looking after unattended property, and we cannot accept responsibility for any loss of or damage to your belongings. Unclaimed lost property and locker items are donated to charity at the end of each month.
Outdoor and mobile training
Where training takes place in an outdoor or mobile environment, RevoPT will take all reasonable steps to ensure your safe participation, but you assume the risks associated with that environment.
CCTV
For safety and security, closed-circuit television may be installed in appropriate areas of the studio. You consent to being filmed for these purposes; any footage is used in accordance with our Privacy Policy.
Use of image
With your consent, RevoPT may take photographs and video recordings of you in the studio or at events and use them to promote RevoPT, including on social media. You acknowledge that you are not entitled to any payment for this use. You may withdraw your consent to future use at any time by contacting us at hq@revopt.com.au, and we will stop using your image in new marketing material (we may be unable to remove it from material already published or distributed). You must not film or photograph others on our premises without permission.
Third-party services
Contractors, tenants and third-party providers may at times provide additional services (such as personal training, nutrition consultation or massage) at our facilities. Any claim arising from their services is the responsibility of that provider, and you agree to bring any such claim against them directly. We will assist where we can to help resolve any issue.
Your consumer rights and our liability
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies those guarantees. Where permitted by law, our liability for a failure to comply with a consumer guarantee (other than a guarantee that cannot be limited) is limited to resupplying the service or paying the cost of resupply.
You acknowledge that exercise and athletic training are inherently physical activities that carry obvious risks, including the risk of injury. To the extent permitted by law, and except where caused by our negligence, you participate at your own risk and release RevoPT and its staff from liability for loss or injury arising from your participation. You are responsible for any damage you cause to our equipment or property through a wilful or negligent act.
Athletic activity and training are dangerous recreational activities with obvious risks as defined under the Civil Liability Act 2002 and related legislation. You participate at your own risk to the extent permitted by law.
Communications
Our team is happy to help with membership and booking queries. For a prompt response, please contact us through our official channels rather than contacting trainers personally or via social media outside class hours.
By agreeing to these Terms, you consent to RevoPT sending you service messages electronically, and — where you have opted in — marketing communications such as newsletters and promotional material. You can unsubscribe from marketing at any time. We handle your personal information in accordance with our Privacy Policy.
We accept no liability for losses arising from electronic communications (such as viruses or interference), and you agree to maintain your own protections against such risks.
Privacy
RevoPT collects and uses your personal information to administer your membership, deliver our services and equipment, and process transactions including direct debits. We handle personal information in accordance with the Privacy Act 1988 (Cth) and our Privacy Policy, and we do not sell your information. You can read our full Privacy Policy at https://www.revolutionpersonaltraining.com.au/privacy-policy/.
Website terms
By accessing our website you agree to these terms, all applicable laws and regulations, and that you are responsible for complying with any applicable local laws. If you do not agree, please do not use the site. The materials on the site are protected by copyright and trademark law.
- Disclaimer. The materials on our website are provided “as is”. To the extent permitted by law, RevoPT makes no warranties, express or implied, and disclaims all other warranties including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the materials are accurate, complete or current.
- Limitations. To the extent permitted by law, RevoPT and its suppliers are not liable for any damages (including loss of data, profit or business interruption) arising from the use of, or inability to use, the materials on our website.
- Accuracy. Our website may contain technical, typographical or photographic errors. We may change the materials at any time without notice.
- Links. We are not responsible for the content of external sites linked from our website, and a link does not imply endorsement. You use linked sites at your own risk.
- Modifications. We may revise these website terms at any time, and by using the site you agree to the then-current version.
GST and currency
All fees include GST. All amounts are in Australian dollars.
Governing law
These Terms are governed by the laws of Victoria, Australia, and you submit to the exclusive jurisdiction of the courts of that State.
Questions
We believe a good relationship is based on mutual understanding. If you have any questions about these Terms, please contact us:
- Email: hq@revopt.com.au
- Text: 0488 849 367
- Phone: 1300 362 311
Kind regards,
RevoPT Management